Grove Street Care Home operates as a residential care home, with staff trained to manage wandering behaviors, behavioral issues, wound care, oxygen therapy, and diabetics who use oral medication. Care plans also accommodate special diets and advanced dementia conditions, allowing residents to remain on site as needs change and intensify.

Resident safety is addressed through employee background checks, an asleep night-shift caregiver, fenced front and rear yards, and door alarms. On-site podiatry and dental services reduce the need for outside appointments. Caregivers provide full assistance with bathing, eating, dressing, and toileting, and they handle mobility requirements ranging from standby help with a walker to two-person transfers, Hoyer lifts, and bed-bound care.

Rooms are furnished, yet residents may paint or decorate them to suit personal preferences. Some rooms include cable service, and all receive routine housekeeping and scheduled laundry; not every accommodation has every feature, so families should verify room specifics during a visit.

Meals are cooked to order, and snacks are available at any time. The kitchen accommodates diet modifications such as mechanical-chopped, puree, vegetarian, and other physician-ordered plans for conditions like diabetes or cardiac disease.

The community offers wheelchair-accessible common areas, a movie room, internet access, communal gardens, a book nook, a fishtank, and the companionship of Kona, the house cocker spaniel. Smoking is allowed outside, bed alarms are an option, zero-threshold entry showers ease bathing, and a Townecar is available for scheduled outings.