Serrano Manor operates as a residential care home and is equipped to handle a range of medical needs. Staff oversee oxygen therapy, follow physician-ordered special diets, and manage residents who control diabetes with oral medications. Adults under 60 are accepted, and the community is set up to care for people with advanced dementia, using structured routines and safety measures to support those cognitive challenges.

All employees pass background checks before hire, and an asleep night shift remains on site to respond to calls from the in-room PERS units if assistance is needed overnight. A fully fenced rear yard helps prevent wandering. Caregivers provide full assistance with bathing, dressing, eating, and toileting, tailoring support to each resident’s abilities. Transfer help ranges from simple standby supervision for walkers to one-person assists for wheelchair users.

Rooms include practical features such as cable hookups, ceiling fans, and bed alarms for residents who require closer fall monitoring. Scheduled laundry services are part of the standard package. Not every accommodation contains every listed feature, so families may want to verify specific room details during a visit.

Meals follow a set menu prepared in-house, with the option for on-order requests when ingredients allow. Snacks are available throughout the day, and a private dining room can be reserved for family gatherings. The kitchen can deliver a variety of diet modifications, including gluten-free choices, vegetarian selections, mechanical-chopped items, purees, and thickened liquids.

The property is fully wheelchair accessible, offers internet access for personal devices, and includes a back patio deck where residents can spend supervised time outdoors.