Queen Of Hearts El Dorado Hills operates as a residential care home, providing a setting designed for seniors who need daily oversight without the formality of a skilled nursing facility. The community is prepared to manage moderate dementia and offers clinical attention for residents who are combative, have behavioral issues, stay up through the night, require wound care, use oxygen, follow special diets, or live with diabetes—whether managed by oral medication, insulin injections, or sliding-scale protocols.
Care delivery is reinforced by an RN or LPN on staff and a nurse on call 24 hours a day. Background-checked caregivers cover night shifts, and the building’s rear area is fenced with door alarms for added security. Residents who need full assistance with bathing, eating, dressing, or toileting receive that help, and the team performs a wide range of transfers, from standby supervision and walker support to two-person or Hoyer-lift moves for bed-bound individuals.
Private and semi-private rooms are available, and some—but not all—come furnished, include an in-room bathroom, and offer cable service. Housekeeping and scheduled laundry services are provided for every resident, keeping personal spaces clean and linens fresh.
Meals are prepared on a set menu, with an on-order option when residents prefer something different. The kitchen staff accommodates diet modifications that include mechanical-chopped foods, purees, thickened liquids, vegetarian choices, and other physician-ordered plans. Snacks are available between meals, and in-room dining can be arranged when a resident is unable to reach the dining area.
Residents have access to on-site parking, wheelchair-accessible common areas, a barber and beauty shop, internet access, communal gardens, concierge services, a therapeutic tub, a TV room, and walking paths. The staff will also arrange transportation for medical appointments or personal errands. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.
