Queen of Hearts El Dorado Hills offers comprehensive assisted living care tailored to meet the medical needs of its residents. The facility is equipped to provide medical support for a variety of conditions, including combative behaviors, behavioral issues, and support for those who are up all night. Skilled medical staff are trained to manage wound care, oxygen therapy, and special diets, accommodating diabetics on oral medication as well as those requiring injections or sliding scale management. The facility also focuses on individuals with moderate dementia conditions and has nursing staff available around the clock, ensuring prompt attention to medical needs.

In addition to medical care, Queen of Hearts El Dorado Hills provides enhanced personal support services tailored to each resident's requirements. Full assistance is available for bathing, eating, dressing, and toileting, addressing significant personal care needs. Transfer assistance is offered for residents using walkers or wheelchairs, with options for one-person or two-person transfers, full transfers using a Hoyer lift, and support for bed-bound individuals. With registered nurses and licensed practical nurses on staff and 24-hour nursing support, safety measures are in place, including door alarms and a fenced rear area to ensure a secure environment for all residents.

The accommodations at Queen of Hearts El Dorado Hills feature private bathrooms, are furnished, and include cable television for resident entertainment. Housekeeping services are scheduled to maintain a clean living environment, and laundry services are also available. Residents may choose from various accommodation options, but it's important to note that not all rooms include the same features, so prospective residents should inquire during their visit. Dining at the facility is designed to meet the individual nutritional needs of residents, offering a set menu as well as on-order meal options. Snacks are readily available, and dietary modifications can be easily accommodated, including mechanical chopping, purees, thickened liquids, and vegetarian choices to ensure all dietary requirements are met.

In addition to the care services and accommodations, residents at Queen of Hearts El Dorado Hills can enjoy a range of amenities designed to enrich their living experience. Features such as resident parking and wheelchair accessibility make the community comfortable for everyone. A barber and beauty shop is available on-site, and residents can enjoy internet access, communal gardens, and walking paths for leisure and relaxation. A concierge service is also provided for additional support, along with a therapeutic tub and a TV room for entertainment. Transportation arrangements can be made for any off-site needs. Pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be allowed.