Residents and their families say:

This community has received multiple positive comments about its cleanliness, selection of amenities such as a salon, gym, dining facility, and general maintenance. Families choosing this location appreciated its layout, convenience in navigation, and particularly the courtyard within the center. The staff at this facility have been consistently described as friendly, accommodating, and caring across several reviews. The availability of varying levels of care, including assisted living and memory care, along with activities and accommodations to ensure senior comfort, was highlighted as a major advantage. Furthermore, the special attention toward safety and handling of the COVID-19 pandemic was noted as commendable.

Despite these positives, there are a few recurring criticisms that warrant attention. The process and transparency regarding the cost of care emerged as a significant concern, with one reviewer mentioning a lack of upfront information leading to unexpected expenses. Another important issue raised was the inconsistency in the quality of food and the performance of the dining service. The capacity of the care staff to adequately meet residents' needs has been questioned, coupled with a high turnover rate among nurses and caregivers, contributing to lapses in proper training and response times. Additionally, the reliability of the pendant calling system was criticized for not being responsive enough to emergencies. While some found the community and its offerings too upscale or fancy for their preference, these criticisms suggest areas where the community may seek improvement.