Parkway Gardens Retirement Care Home in El Cajon is licensed as a residential care home and is set up to manage a wide range of health conditions. Care teams are trained to work with residents who wander during either AM or PM hours, present behavioral concerns, remain awake through the night, or require wound care, oxygen, special diets, or oral diabetic medication. The community also admits residents under 60 years old and is able to support advanced dementia conditions, allowing people to remain on the same campus even as needs become more complex.

To help keep residents safe, all employees pass background checks, and an awake night-shift staff is on duty every evening. Both the front and rear areas are fenced, exterior doors are alarmed, and wander-guard systems and personal emergency response systems alert staff if someone is at risk of elopement. The home accepts residents with psychiatric diagnoses and offers full assistance with bathing, eating, dressing, and toileting. Transfer help ranges from standby and one-person assists to two-person, full Hoyer lift support, and bed-bound care, so residents can age in place even when physical strength declines.

Accommodations include rooms with private bathrooms, basic furnishings, cable hookups, and the option for residents to paint or decorate; availability of each feature varies by unit, so it is best to confirm details when touring. Meals are offered through a set menu or made to order, and snacks are available throughout the day. The kitchen manages physician-ordered diets and other nutritional modifications to support diabetes, cardiac needs, or texture changes. For those living independently on the property, medication-management monitoring is available to ensure prescriptions are taken correctly without moving to higher levels of care.

The campus offers resident parking, wheelchair-accessible common areas, internet access, and maintained communal gardens where residents can spend time outdoors. Public transportation stops are nearby, making it practical for family members and residents to travel to medical appointments, shopping, or social outings without relying solely on private vehicles.