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Serra Highlands Senior Living

501 King Drive, Daly City, CA 94015US
  • Assisted Living
  • Senior Living
  • Independent Living

Community Fact Sheet

from Oasis Senior Advisors
Oasis Partner
Average Rent
$$$$
Opened: January 1977
Last Renovated: November 2015
Resident Capacity90
Medicaid BedsNo

Activities of Daily Living (ADLs)

Bathing
Full Assistance
Dressing
Full Assistance
Eating
Full Assistance
Toileting
Full Assistance
Dementia Conditions
Mild

About Serra Highlands Senior Living

from Oasis Senior Advisors

Serra Highlands Senior Living offers various care types, including assisted living, independent living, and senior living, designed to meet the diverse needs of residents. The facility provides medical support for special diets, residents under 60 years old, and diabetics on oral medications. It is equipped to support mild dementia conditions and has a qualified nursing staff, including registered nurses (RNs) and licensed practical nurses (LPNs), available at all times. The facility ensures safety with comprehensive background checks, awake night shifts, and alert systems like pull cords and personal emergency response systems (PERS). On-site medical services, such as podiatry, are also provided, along with full assistance in bathing, eating, dressing, and toileting.

Beyond medical support, Serra Highlands is dedicated to creating a comprehensive care environment. The transfer services offered range from assistance using walkers and wheelchairs to supervision and one-person transfers. For independent living residents, housekeeping, laundry, and a monthly meal plan are available to ensure convenience and comfort. The focus on individual care ensures that residents receive the appropriate support tailored to their specific needs, enhancing their overall well-being at the facility.

In terms of accommodations, residents at Serra Highlands can enjoy private bathrooms and the option to paint or decorate their rooms, with cable services available for entertainment. It is important to note that not all accommodations have the same features. Nutritional services emphasize health and variety, offering a set menu along with diet modifications to cater to individual preferences and needs. Snacks are also readily available, ensuring that residents have access to nourishment throughout the day.

Serra Highlands provides a range of amenities and services aimed at enhancing the quality of life for its residents. On-site religious services, communal gardens, a library, and a private dining room contribute to a sense of community and engagement. Residents can enjoy outdoor dining and grilling, as well as access to a full-service salon and spa, game room, and a media room for leisure activities. Additional services include escort and transfer assistance, newspaper delivery, and various volunteer programs. The facility also features a sundries shop, wellness center, and pet-friendly policies, allowing pets with prior approval. It's a good idea to check with the community during your visit to see if your pet will be allowed. With amenities like resident parking, internet access, and close proximity to public transportation, Serra Highlands fosters a comfortable and convenient living environment.

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Reviews

aggregated from around the web
Review Average4.6
#2 in Daly City, CA

Residents and their families say:

This community has received a lot of positive feedback for its caring and helpful staff, engaging activities, and recently remodeled facilities that include upgraded common areas, dining rooms, and private rooms. Many reviewers highlighted the sense of welcoming and warmth felt upon entering the community, praising the variety of amenities such as gardens, entertainment options, and on-site health services like podiatry and potential future manicure services. The food quality received commendations, and the diverse activities, including happy hours and musical performances, contribute to a thriving and lively atmosphere. The small house options and the adaptability of living spaces were particularly appreciated for providing a homey and comfortable environment suited to the residents' needs.

However, some concerns were mentioned regarding staffing levels, particularly on weekends, which could affect the response time for resident assistance. Though this issue was partially mitigated by ongoing staff training, it remains a point of concern for some. Additionally, the safety of exterior doors and the potential risk to residents with dementia were raised as areas for improvement. The size and layout of apartments, including shared bathrooms and limited kitchen facilities in some units, were not ideal for every prospective resident. Some found the rooms too small or the facilities outdated, and there were mixed feelings about the level of care and the community's response to individual care needs. Despite these drawbacks, many expressed satisfaction with the community's overall environment, cleanliness, and particularly the staff's friendliness and diligent care, making it a recommended place for seniors seeking assisted living options.

AI generated summary of real reviews

Verified Amenities

Verified by a local Oasis Senior Advisor
Beauty & BarberBeauty & Barber
PoolPool
Social OutingsSocial Outings
Fitness ProgramsFitness Programs
Clubs & CommunitiesClubs & Communities
Services

Services

  • Barber/Beauty Shop
  • Communal Gardens
  • Escort and transfer assistance available
  • Full-service Salon and Spa
  • Game Room
  • Internet Access
Accommodations

Accommodations

  • Can Paint/Decorate Room
  • Balcony, Terrace or Patio
  • Ballroom
  • Cable
  • Cats Allowed
  • Deck
Dining & Nutrition

Dining & Nutrition

  • Food - Set Menu
  • Snacks Available
  • Diet Modifications/Managements
  • Gluten / Allergen Free
  • Gluten-free
  • Guest Meals
Care

Care

  • Podiatry
  • Ambulatory Care
  • Assisted Living
  • Dentist
  • Diabetic
  • Hospice
Activities & Fitness

Activities & Fitness

  • Activities Off-site
  • Activities On-site
  • Activity Center
  • Art Classes
  • Arts & Crafts
  • Clubs & Communities
Additional Features

Additional Features

  • Devotional Activities Offsite
  • Dogs Allowed
  • English
  • Filipino
  • Italian
  • Minimum Age
Medical Care

Medical Care

  • Diabetes Care
  • Respite
  • Respite Or Short Term Stays Offered
Safety

Safety

  • Emergency Call System

Nearby Services

Hospitals

Kaiser Foundation Hospital - South San Francisco

1200 El Camino Real, South San Francisco, CA

Distance: 0.9 miles

Seton Medical Center

1900 Sullivan Avenue, Daly City, CA

Distance: 2.1 miles

Mills-Peninsula Medical Center

1501 Trousdale Drive, Burlingame, CA

Distance: 5.8 miles

Churches

St. Augustine's Catholic Church

3700 Callan Boulevard, South San Francisco, CA

Distance: 0.8 miles

Westside Baptist Church

390 Inverness Drive, Pacifica, CA

Distance: 1.4 miles

Filipino Seventh-Day Adventist

533 Hickey Boulevard, Pacifica, CA

Distance: 1.5 miles

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Senior care background

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