New Horizon Senior Manor operates as a residential care home and is equipped to manage a wide range of medical needs. The staff supports residents who wander during the day or night, have elopement risk, remain awake overnight, or require wound care, oxygen therapy, or special diets. Care is also available for diabetics on oral medication and for adults under 60 who need a higher level of supervision. The team is trained to work with advanced dementia, providing structure and oversight that align with current best-practice guidelines.

Clinical coverage is reinforced by an RN or LPN on staff, background-checked caregivers, an awake night shift, and 24-hour on-site security. Both the front and rear areas are fenced, doors are alarmed, and pull-cord systems alert staff if help is needed. On-site podiatry services reduce the need for outside appointments. Direct assistance can be provided with bathing, eating, dressing, and toileting, and the community can accommodate mobility needs ranging from supervision with a walker to two-person or Hoyer-lift transfers for bed-bound residents.

Private and semi-private rooms are offered, and some come with features such as an in-room bathroom, basic furnishings, cable hookup, and the option to paint or decorate personal spaces. Because options vary, families should confirm which features are included in the specific room being considered.

Dining follows a set menu prepared according to physician orders, with diet modifications for conditions like diabetes, low-sodium requirements, or texture changes. Snacks are available between meals, and caregivers are prepared to provide full assistance with feeding when needed.

Residents have access to on-site parking, outdoor smoking areas, wheelchair-accessible common spaces, an in-house movie room, internet access, and communal gardens. Religious services are offered on site, and the property is located near public transportation to simplify outings and visits.