Brookdale Sylvan Ranch in Citrus Heights, CA, specializes in memory care with a focus on providing comprehensive medical support for residents experiencing moderate dementia conditions. The facility is equipped to manage specific needs, such as wandering, elopement, and behavioral issues. Medical care is readily available, including wound care and assistance for residents with special diets, diabetics, and those who may require full assistance for bathing, eating, dressing, or toileting. A registered nurse or licensed practical nurse is on staff, supplemented by a 24-hour nurse on call. The facility’s security measures, including 24-hour staff presence, a fenced rear area, door alarms, and a wander guard system, ensure a safe environment for residents who may require additional supervision.

In addition to medical care, Brookdale Sylvan Ranch offers various features tailored to enhance residents’ daily living experiences. The transfer services accommodate individuals using walkers or wheelchairs, with options for both one-person or two-person transfers for residents of varying mobility levels. Housekeeping and scheduled laundry services aim to minimize daily burdens on residents, while independent temperature controls and private bathrooms enhance personal comfort. While not all accommodations have the same facilities, the emphasis on safety and comfort is a priority throughout the community.

Residents at Brookdale Sylvan Ranch can expect a variety of accommodations, such as private bathrooms and housekeeping services to ensure a tidy living space. The facility provides a set menu for meals, with attention to dietary modifications such as vegetarian, gluten-free, and pureed options, along with snacks available throughout the day. A private dining room allows for special gatherings, and residents can benefit from services like thickened liquids to meet their nutritional needs. Nevertheless, not all accommodations will contain the same features, so it is advisable to inquire about specific amenities during the application process.

The amenity offerings at Brookdale Sylvan Ranch enhance the overall experience of residents, featuring a barber/beauty shop and a community room available for rental. The facility is wheelchair accessible and provides internet access, resident parking, and concierge services. Security is prioritized with keypad entry, and residents can engage in various activities like arts and crafts or gardening in communal gardens. The facility promotes socialization through special interest clubs and has amenities such as a massage chair with a weighted blanket. Additionally, residents have 24-hour access to outdoor spaces, and transportation options are available, including a shuttle for medical appointments. Pets are allowed, so it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community enjoys positive feedback from relatives of residents, highlighting the quality of care, the range and quality of activities, and the overall responsiveness of staff. Many reviewers expressed satisfaction with how the staff catered to their loved ones' needs, mentioning activities designed to keep residents engaged, such as daily schedules filled with various events, and outings to parks and baseball games. The cleanliness and attractiveness of the facility were noted, alongside the provision of good food and the effort to personalize care by discovering and catering to individual preferences, like making special arrangements for favorite meals or activities. The staff's friendliness and professionalism stand out, with multiple mentions of their kindness, responsiveness to requests, and the ability to handle challenging situations without taking behaviors personally. The community's efforts to facilitate family visits and involvement, through events and accommodation of private gatherings, also received praise.

However, some concerns were raised about certain aspects of the community. A few reviewers noted the facilities appearing dated and the need for renovations to create a more cheerful environment, which the community is addressing with planned facelifts including paint and new carpeting. The size and layout of rooms received mixed reviews, with some finding them satisfactory, while others expressed wishes for improvements, especially mentioning the proximity of beds to doors as less desirable. There were also comments on the need for a higher caregiver-to-resident ratio to ensure more personalized and attentive care, reflecting a universal challenge in care environments. Additionally, the cost of services and the variety and taste of the food were points of criticism for some, indicating areas where expectations sometimes exceed experiences, even in generally well-regarded settings.

Despite these issues, the community stands out for its robust engagement with residents through a wide range of activities, its clear commitment to responsive and personalized care, and the cleanliness and maintenance of its facilities. The positive experiences of most reviewers, alongside their recognition of the staff's efforts to provide a comfortable and engaging environment, suggest a strong sense of community and dedication to resident well-being. Areas for improvement, such as facility updates and adjustments in care staffing ratios, are acknowledged, showing a community aware of its challenges and willing to evolve to meet resident and family needs more fully.

AI generated summary of real reviews