New West Haven in Cameron Park, California offers both Assisted Living and Memory Care, allowing residents to transition between levels of support without leaving the community. The care team is equipped to manage oxygen use, special diet requirements, and diabetics on oral medications. Moderate dementia conditions are accepted, and individualized care plans are updated as resident needs change.

Care delivery is reinforced by comprehensive staffing and safety measures. All employees undergo background checks, and an awake night shift monitors residents around the clock. The community is secured by fenced front and rear areas, door alarms, and a personal emergency response system that alerts staff. On-site podiatry reduces the need for outside appointments. Full assistance is available with bathing, dressing, eating, and toileting, and the staff can manage transfers ranging from simple standby with a walker to two-person or Hoyer lift transfers for bed-bound residents. An activity director coordinates cognitive and physical programs designed for varying levels of ability.

Resident apartments vary in layout and do not all include every feature, but options can include a private bathroom, kitchenette, furnished living space, independent climate controls, cable service, and either private or Jack-and-Jill bath access. Housekeeping and scheduled laundry services are provided.

Dining services accommodate both set menus and on-order choices, with snacks available throughout the day. The kitchen staff can modify textures to mechanical chop, purée, or thickened liquids, and vegetarian selections are offered. Diet adjustments are made in collaboration with clinical staff to meet physician-ordered restrictions.

Amenities and services include resident parking, outdoor smoking areas, wheelchair-accessible common spaces, an on-site barber and beauty shop, an exercise room, internet access, communal gardens, concierge support, a bistro café, book mobile visits, a TV room, and a shuttle limited to medical appointments.