Pacifica Senior Living Burlingame offers a range of care types tailored to meet the diverse needs of seniors, including assisted living, independent living, and specialized memory care services. The facility provides extensive medical support with a focus on conditions such as wandering, elopement, and the management of chronic conditions like diabetes. Residents benefit from 24-hour nursing support, medication management, and assistance with daily living activities. The staff is trained to support individuals with moderate dementia and other cognitive challenges, ensuring a safe and nurturing environment.

In addition to its core care services, Pacifica Senior Living Burlingame features a variety of essential support systems. Residents can expect a stable and secure atmosphere with 24-hour staff presence, background checks, and night security awake shifts. Specialized care features such as onsite hospice services, mental wellness programs, and personalized assistance with bathing, grooming, and toileting are readily available. The facility is equipped to offer transfer assistance for residents using walkers or wheelchairs, ensuring that mobility needs are met safely and efficiently.

The accommodations at Pacifica Senior Living Burlingame are designed to promote comfort and independence. Each resident unit is equipped with essential amenities such as cable, private bathrooms, kitchenettes, and independent temperature controls. While not all accommodations include every feature, they are structured to enhance the daily experience of residents. For those residing in independent living, additional services such as laundry and housekeeping are available to support a hassle-free lifestyle.

Residents can also enjoy various amenities and services within the community, such as communal gardens for relaxation, internet access for staying connected, and options for pet ownership. The facility features a barber and beauty shop for grooming needs, along with resident parking and transportation services to meet mobility requirements. It's a good idea to check with the community during your visit to see if your pet will be allowed. Overall, the combination of accommodations, dining options, and amenities at Pacifica Senior Living Burlingame contributes to a holistic living experience that prioritizes both care and comfort.

Residents and their families say:

This community has received high praise for its attentive and caring staff, particularly in the memory care unit, which was commended for its adaptability and effective management. Visitors appreciated the environment's cheerfulness and the array of activities available, which seemed to create a joyful living atmosphere for residents. The memory care staff's flexibility in addressing residents' changing needs was particularly noted, underlying the personalized care provided. Moreover, the dining experience, including quality meals and a variety of food choices, was highlighted as a positive aspect, contributing to residents' satisfaction. The community's location, offering easy access to nearby amenities and its secure environment, also received favorable comments. Families felt welcomed and reassured by the warmth and professionalism of the staff during tours and visits.

However, the community faced criticism regarding its management changes, with a noted decline in the warm and hospitable ambiance that was once its hallmark, particularly after transitioning to new ownership. The alterations led to less personal interactions and a noticeable drop in food quality, affecting the overall atmosphere. Additionally, strict adherence to rules and procedures by the current Executive Director, along with a lack of willingness to engage in open discussions, was viewed negatively. Despite these concerns, the continuity of care and certain staff members' dedication encouraged some families to remain with the community. The consistent level of care, especially in the memory care unit, was a key factor for this decision, suggesting that the quality of individual interactions and the effectiveness of care provided can significantly influence family decisions during challenging times.

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