Residents and their families say:
This community is highly praised for its cleanliness, attractive and well-maintained facilities, and friendly, attentive staff. Families and residents appreciate the range of activities offered, such as exercise programs, arts and crafts, knitting groups, and music events, providing ample opportunities for socialization and engagement. Many note the personalized care and the effort staff put into building a warm, welcoming atmosphere, treating residents and their families by name. The presence of a variety of amenities, including a salon, diverse dining options, and pet friendliness, contributes significantly to the quality of life for residents.
However, some reviewers mention concerns, notably regarding food quality and variety, which received mixed reviews. There are also notes on administrative issues and communication gaps between the staff and residents' families, particularly regarding medical paperwork and coordination of care. A few reviewers express dissatisfaction with certain management decisions and frequent staff changes, which they feel could impact the community's stability and the residents' comfort. Shared bathrooms and meal service flexibility are highlighted as areas for improvement, with specific reference to the preference for more protein and vegetables in meals. Despite these criticisms, the community's efforts to accommodate resident needs, the cleanliness of the environment, the broad range of activities, and the overall caring nature of the staff are frequently commended.
AI generated summary of real reviews