Residents and their families say:

This community has received a mix of feedback, highlighting both its strengths and areas for improvement. Positively, many reviewers commend the friendly and helpful caregivers, noting a strong sense of camaraderie among residents. The facilities are described as clean and well-maintained, with some reviewers specifically praising the tasty meals, well-planned living spaces, and a variety of activities available for residents who choose to participate. The nursing and administrative staff are often described as attentive, polite, and quick to resolve any issues, contributing to the overall satisfaction of several residents and their families. Indeed, some families have expressed their gratitude for the care and services provided, emphasizing that the staff goes above and beyond in ensuring residents feel at home and cared for.

However, the community also faces criticism concerning its administration and services. Some reviewers point out a lack of clarity on the roles and coordination among caregivers, leading to inconsistencies in resident care. Concerns were raised about unmet promises regarding amenities such as pedicures and scheduled activities. Additionally, complaints about the quality of meals, especially after a chef change, indicate inconsistency in food quality. Issues with room cleanliness and the availability of transportation services for appointments were also noted. A few reviewers mentioned the challenge of communication with the administrative staff and a perceived decline in quality and responsiveness over time. Despite these critiques, many residents and their families have found value and satisfaction in the community's offerings, with some specifically highlighting the caring nature of the staff and the positive impact on their loved ones' lives.