Heritage Living Center in Conway, AR is licensed as a skilled nursing facility, so the core service is 24-hour nursing care delivered by registered nurses, licensed practical nurses, and certified nursing assistants. The team provides ongoing monitoring of vital signs, medication administration, wound management, IV therapy, and post-surgical care. On-site or on-call physicians oversee treatment plans, and rehabilitation therapists deliver physical, occupational, and speech therapy designed to help residents regain or maintain functional abilities. Laboratory and pharmacy services are coordinated for prompt test results and medication adjustments, and an emergency call system connects each resident directly to clinical staff.
In addition to the medical services, residents receive help with activities of daily living such as bathing, dressing, toileting, and mobility. Social services staff coordinate care conferences and discharge planning while also arranging transportation to outside medical appointments. The center can provide short-term respite stays, hospice coordination, and specialized programs for residents with chronic conditions such as diabetes or cardiac disease. Scheduled activities, chaplain visits, and family support meetings are offered to promote overall well-being.
Accommodation options include a mix of private and semi-private rooms equipped with adjustable hospital beds, individual climate controls, and access to cable television and Wi-Fi. Each room connects to the nurse call system, and most have in-room half baths with grab bars, though some share a nearby fully accessible bathroom. Weekly housekeeping, personal laundry service, and routine maintenance are provided, but not every room includes all amenities such as full closets or built-in furniture.
Residents receive three daily meals planned by a registered dietitian and prepared in accordance with physician-ordered diets that may be low-sodium, diabetic, or mechanically altered. Meals are served in a central dining room to encourage social interaction, with room-service trays available for those who choose or need to dine privately. Snacks and hydration stations are offered throughout the day, and families can arrange for celebratory meals or holiday gatherings in a reservable private dining area.
