The Park at Surprise is an independent living community that pairs a maintenance-free lifestyle with access to targeted clinical resources. Residents can draw on an on-site nurse, medication management services, and scheduled visits from a speech therapist, dentist, podiatrist, occupational therapist, and physical therapist. These services are coordinated on campus, reducing the need for outside appointments and allowing residents to address preventive, rehabilitative, and ongoing health needs without leaving the property.

Day-to-day support is designed to keep residents autonomous while ensuring they have a reliable safety net. The nursing team monitors wellness plans, tracks medications, and facilitates communication with outside physicians. Therapy professionals provide individualized programs after surgery, illness, or for chronic conditions, and the staff coordinates transportation for any external medical visits that are still required.

Accommodation options range from studios to larger apartments, and not every unit has identical features. Depending on layout and availability, residents may find kitchenettes, balconies or patios, Wi-Fi, cable TV, air conditioning, wheelchair-accessible showers, and views of outdoor areas such as the butterfly garden or central courtyard. Select residences are pet-friendly, and common areas like the fireplace lounge, piano room, and deck are open to everyone.

Dining follows a restaurant-style format with a professional chef preparing three core meals daily and an all-day menu for flexible scheduling. Choices include international dishes, vegan selections, and lighter fare, and guest meals can be arranged in the main dining room or a private space for family gatherings. Menus are reviewed for nutritional balance and can be modified to align with physician-ordered dietary plans.

Residents have use of a swimming pool, jacuzzi, raised garden beds, woodworking shop, library and computer lounge, and a fully equipped activity center. Scheduled programming covers fitness classes such as yoga and chair yoga, social outings, happy hour, live music, dances, karaoke, birthday parties, intergenerational events, and a variety of clubs and community groups. The calendar is updated regularly to match resident interests and promote physical, social, and cognitive engagement.