Solana at The Park in Surprise, AZ offers both Assisted Living and Memory Care, with programming designed for residents who need everyday help or support with moderate dementia conditions. The wellness team can manage combative or other behavioral issues, attend to residents who are up all night, deliver wound care, and monitor oxygen therapy. Diabetic management covers oral medications, injections, and sliding-scale protocols, and special diets are prepared as ordered. The community also accepts younger adults under age 60 when appropriate for the level of care.

Round-the-clock oversight is built into daily life. An RN or LPN is on staff, a nurse is on call 24 hours a day, and awake night staff complete routine checks. PERS alert systems notify caregivers immediately, and every employee undergoes background screening. On-site podiatry visits help reduce the need for outside appointments, and residents with psychiatric diagnoses can be supported. Caregivers provide full assistance with bathing, eating, dressing, and toileting, and they are trained in every transfer style—from standby or single-person support to two-person, Hoyer lift, and bed-bound care. Walkers and wheelchairs are integrated smoothly into care plans.

Apartments can include a private bathroom, kitchenette, individual temperature controls, cable service, and the option to paint or decorate; availability of each feature depends on the specific floor plan selected. Dining operates on an on-order system so residents can choose meals that fit personal tastes or physician-directed diets, and snacks are available throughout the day. Independent Living residents have access to medication-management monitoring, weekly housekeeping, laundry, and a monthly meal plan that aligns with their activity level and desire for flexibility.

The campus provides resident parking, outside smoking areas, and is fully wheelchair accessible. A barber and beauty shop, exercise room, movie room, and wellness center are on site, as are communal gardens and regularly scheduled religious services. Internet access keeps residents connected, and scheduled transportation helps with errands, appointments, and group outings. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community receives mixed feedback from its residents and their families, with many positive aspects highlighted alongside some concerns. Many reviewers praise the community for its beautiful facility, professional staff, and abundance of amenities designed to cater to a wide range of interests and needs. The community is described as clean, welcoming, and offering a diverse menu with chef-prepared meals that many residents enjoy. Staff members are frequently noted for their friendliness and professionalism, particularly noting that they work hard to provide a positive living experience. The availability of various activities, including physical therapy, occupational therapy, barbecues, movie nights, and a variety of rooms for different hobbies, contributes to the community’s vibrant atmosphere. The efforts to keep the community well-maintained and the dedication to creating a warm and welcoming environment have been appreciated by many.

However, there are concerns regarding the food quality, with some residents feeling that there's room for improvement in terms of nutrition and adherence to dietary guidelines. Additionally, there's feedback suggesting a desire for more engaging activities suited for individuals who are still mentally sharp, pointing to a potential area for enrichment. Concerns about pets not being comfortable and the space in the living room areas being too small for some residents' liking have also been mentioned. Some families have experienced difficulties with the high turnover in nursing staff and inconsistencies in the level of care provided, which affects their overall satisfaction. The community's size was also a deciding factor for some families who preferred a more intimate setting for their loved ones. Despite these issues, many families express their satisfaction with the community, recommending it to others for its caring environment and the variety of services offered.

AI generated summary of real reviews