Avenir Memory Care at Surprise in Surprise, AZ, provides specialized assisted-living services focusing on comprehensive medical support for residents with advanced dementia conditions and other specific needs. The facility is equipped to handle a range of medical scenarios, including managing residents who wander, elopement risks, as well as combative and behavioral issues. The skilled nursing staff includes an RN and LPN on-site, ensuring 24-hour medical attention with an additional nurse on call. The facility is prepared to support specialized diets and medical requirements for residents under 60 years old, as well as those managing diabetes, with options for oral medications and injections. Care services extend to wound management and oxygen support, emphasizing a commitment to delivering accessible and attentive medical care tailored to individual resident needs.

In addition to its robust medical support, Avenir Memory Care at Surprise offers a variety of personalized care services. Residents can receive full assistance with bathing, dressing, eating, and toileting, ensuring that all personal care needs are met with dignity and respect. The facility provides multiple transfer options, accommodating residents who use walkers or wheelchairs, while also offering assistive transfers through Hoyer lifts for those who require it. Safety is a top priority, as indicated by features such as door alarms, a fenced perimeter, and security staff onsite 24/7, along with staff trained to handle elopement and wandering risks effectively.

Accommodations at Avenir Memory Care at Surprise are designed to meet individual needs for comfort and independence. Rooms come with private bathrooms and are furnished to ensure a homelike atmosphere. Residents have the opportunity to personalize their spaces with the option to paint or decorate, and features such as independent temperature controls, cable, housekeeping, and scheduled laundry services also enhance the living environment. However, it is important to note that not all accommodations have the same features, so prospective residents should inquire about specific room details during their visit.

Dining options are tailored to cater to various nutritional requirements, offering both a set menu and on-order food choices for flexibility. Snacks are readily available, and residents can enjoy in-room dining with diet modifications based on individual health needs, including gluten-free, mechanical chop, puree, thickened liquids, and vegetarian options. Avenir Memory Care also provides additional amenities such as resident parking, wheelchair accessibility, internet access, communal gardens, and on-site religious services. Transportation services are available for off-site needs, and for those who wish to have pets, it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

Many reviewers appreciate the Avenir Memory Care at Surprise for its accommodating and kind staff, along with its inviting and comforting atmosphere. The facility, according to one reviewer, was immaculately clean, nicely lit, and boasted cheerful artwork throughout, contributing to a positive environment. Both private and shared rooms were reported to be very nice and well-decorated to assure a cheerful ambiance. Activities like games, storytime, Wii bowling, and musical events were highlighted, ensuring that residents stay engaged and entertained. Some reviewers found the outdoor space to their liking, stating that it had blooming flowers and provided a nice sitting area.

Moreover, reviewers gave commendable remarks about the staff, claiming them to be supportive, well-informed, and capable of providing excellent care. The food was mentioned as varied and of high quality, with one visitor noting the serving of fresh fruits and quality meals. The dining area has been appreciated as clean and modern. Many reviewers spoke positively about the medical services that are available to the residents. Some reviewers have shared their personal experiences, mentioning how they found comfort in knowing their loved ones were being taken care of in a safe, secure environment. Other points of praise include the community's organization, good maintenance, and the wide variety of engaging activities available for residents. A few reviewers mentioned how their loved ones benefitted from the home-like, quiet, and relaxing environment the facility provided. One reviewer was particularly impressed with the facility's thoughtful design and specialization in dementia and Alzheimer care.

In terms of the residents' rooms, many agreed they were spacious and comfortable. One reviewer mentioned how pleased they were to see their loved one in a big room where they felt content. Several others shared their satisfaction with the facility's services and considered their experience value for money. All in all, the reviews generally paint a picture of a caring, warm, and professional environment where residents' care and satisfaction are a priority.

AI generated summary of real reviews