A Golden Retreat Care Home in Surprise, AZ operates as a licensed residential care home and is equipped to handle a wide range of medical situations. The team is prepared for residents who wander during the day or night, present elopement risks, or show combative or other behavioral challenges, including advanced dementia conditions. Clinical support extends to wound care, oxygen management, and specialized diets. Residents with diabetes can be accommodated whether they are managed with oral medications, injections, or a sliding-scale regimen. The home also admits adults under 60 when appropriate, allowing couples or family members of different ages to remain together.

To maintain consistent oversight, a nurse is on call 24 hours a day, and awake night-shift staff supplement the round-the-clock care team. All employees undergo background checks, and the property features fenced outdoor areas, door alarms, and personal emergency response systems that alert staff immediately. On-site podiatry visits and acceptance of residents with psychiatric diagnoses reduce the need for off-site appointments. Staff deliver full assistance with bathing, dressing, eating, and toileting, and they can accommodate transfers ranging from standby help with a walker to two-person or full Hoyer-lift moves for bed-bound residents.

Private and semi-private rooms are available, and each comes furnished unless a resident prefers to bring personal pieces. Some rooms offer cable service, and most can be repainted or personalized with decorations after approval. Because room layouts vary, not every accommodation includes every feature, so it is best to verify specifics during a tour.

Meals are served three times daily on a set menu, but residents may also order alternatives at each sitting. Snacks are stocked throughout the day, and the kitchen staff manages doctor-ordered diet modifications, including carbohydrate-controlled plans, pureed textures, and low-sodium selections. This coordination links directly with the clinical team to ensure dietary compliance for residents on insulin, oxygen, or other specialized regimens.

Residents have access to off-street parking, wheelchair-accessible common areas, and reliable internet service. Smoking is allowed only in designated outdoor spaces. Manicured communal gardens provide a secure place to walk or sit, on-site religious services are scheduled regularly, and the home arranges transportation for medical visits and local errands when family members cannot drive.