Residents and their families say:

The Auberge staff is praised for being a supportive, caring, and professional group of people. One reviewer acknowledged their efforts in caring for their father, noting that placing him in a facility was the hardest decision they had ever made, yet turned out to be the best. The reviewer recounts the staff facilitating a 90th birthday celebration for their father during the pandemic, allowing them to see him through a window, which was deeply appreciated. Other reviewers also expressed their contentment knowing their loved ones are in safe and competent hands. The staff's commitment, demonstrated even through trying situations, is highly applauded and is a cherished assurance for many families.

Many reviewers comment positively about the array of activities provided at Auberge, which keep the residents engaged during the day. The environment at Auberge is deemed as a 'normal household', with memories of live music being played, residents dancing and even pets in residence. This setup helps to instill a sense of normalcy and positivity among the residents. The attention given to each individual's needs is heavily noted and appreciated, especially on the part of dementia patients. Furthermore, the cleaner appearance of the building, inside and out, didn't go unnoticed. Multiple reviewers also compliment the food presented, noting it as 'good' and 'tasty'. The administration is reputed for being friendly, attentive, and informative, thus allowing the residents to feel loved, respected, and most importantly safe.