Serendipity In The Sun operates as a residential care home capable of managing a wide range of medical needs. The team is prepared to support residents who wander or elope, display combative or other behavioral issues, stay awake throughout the night, require wound care, oxygen, or specialized diets, and those living with advanced dementia. Diabetes care spans oral medications, injections, and sliding-scale insulin. Adults under 60 are accepted when appropriate, and on-site podiatry is available to help with foot health.

Around-the-clock oversight is built into daily operations. A nurse is on call 24 hours a day, background-checked staff are present day and night, and an awake night shift complements standard night supervision. The property is fenced, exterior doors are alarmed, and a personal emergency response system links residents directly to staff. Full assistance is offered with bathing, eating, dressing, and toileting, and transfer help ranges from walker or wheelchair support to two-person or Hoyer lifts for bed-bound residents.

Accommodation options include furnished rooms that may feature a private bathroom, individual climate controls, cable service, and the option to paint or decorate. Because not every room has every feature, prospective residents should confirm specific details during a tour.

Meals are prepared on a set menu with the flexibility of on-order selections, and snacks are available throughout the day. The kitchen team can modify textures, restrict sodium or sugar, and tailor other diet requirements such as diabetic, cardiac, or high-calorie plans to match physician orders.

Residents have access to on-site parking, wheelchair-friendly pathways, internet access, communal gardens, and scheduled religious services. Smoking is permitted outside, and transportation is arranged for medical appointments or errands.