Immanuel Campus Of Care in Peoria, AZ delivers three levels of housing and support—Assisted Living, Independent Living, and Memory Care—while accepting residents with advanced dementia and a wide range of medical needs. Care teams are experienced with individuals who wander day or night, present elopement risks, exhibit combative or other behavioral issues, stay up all night, or require wound care, oxygen, special diets, or diabetes management by oral medication, injections, or sliding scale. Adults under 60 who need these services are also welcome.

Clinical oversight is built around a 24-hour on-site RN/LPN, an on-call nurse, background-checked caregivers, and an awake night shift. The property maintains alarmed doors, a fenced yard, staff-monitored PERS alerts, and continuous security coverage. On-site podiatry, a therapy room, and acceptance of psychiatric diagnoses round out medical offerings. Caregivers can handle full assistance with bathing, dressing, eating, and toileting, and they perform mobility transfers ranging from walker or wheelchair help to one-person, two-person, or bed-bound transfers. An activity director coordinates structured programs while staff remain ready to intervene whenever needed.

Resident accommodations vary; some apartments include private bathrooms, kitchenettes, furnished setups, independent temperature controls, cable service, and the option to repaint or decorate, but not every unit has every feature. Housekeeping and scheduled laundry services are standard, with Independent Living tenants able to opt into housekeeping, laundry, and a monthly meal plan. Meals feature both a set menu and on-order selections, with snacks available all day, in-room service when appropriate, and a private dining room for family gatherings. Diet modifications accommodate gluten-free, vegetarian, mechanical-chopped, puréed, and thickened-liquid requirements.

Amenities include resident parking, wheelchair accessibility, outdoor smoking areas, communal gardens, a pool, an exercise room, a movie room, a barber/beauty shop, internet access, a library, on-site religious services, and concierge support, along with scheduled transportation for errands and appointments. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community receives positive feedback primarily for its caring and professional staff, especially noted in the context of their Memory Care and Assisted Living Facilities. Multiple reviewers expressed gratitude for the compassionate care their loved ones received, highlighting that staff were attentive and maintained good communication regarding residents' statuses, which instilled confidence and peace of mind. Additionally, residents joined by their families appreciated the cleanliness of the campus, along with the array of amenities such as a pool, exercise room, and dining options. The apartments were described as being of a good size, with utilities and basic cable included in the rent, which many found convenient and cost-effective. The maintenance staff was also commended for their willingness to assist with any issues that arose.

A few reviewers mentioned areas needing improvement. One reviewer noted feeling treated with sympathy rather than empathy by the staff, while another highlighted the community's struggle with being short-staffed at times. However, they acknowledged that those who worked there generally cared deeply for the residents. Some facilities were in need of upgrades, but recent efforts have begun addressing these with renovations to common areas and structural improvements. Despite these concerns, many felt the overall experience was positive, especially in terms of the support and dedication shown by individual members of the staff.

Overall, reviewers generally recommend this community for those seeking a supportive and attentive environment for their loved ones. The positive transformations and caring nature of the staff outweighed some of the shortcomings, making it a viable choice for families looking for quality care and comfortable living conditions. However, potential residents might want to consider visiting and assessing the environment to ensure it meets their expectations, especially regarding staff interaction and facilities maintenance.

AI generated summary of real reviews