Residents and their families say:
This community receives positive feedback primarily for its caring and professional staff, especially noted in the context of their Memory Care and Assisted Living Facilities. Multiple reviewers expressed gratitude for the compassionate care their loved ones received, highlighting that staff were attentive and maintained good communication regarding residents' statuses, which instilled confidence and peace of mind. Additionally, residents joined by their families appreciated the cleanliness of the campus, along with the array of amenities such as a pool, exercise room, and dining options. The apartments were described as being of a good size, with utilities and basic cable included in the rent, which many found convenient and cost-effective. The maintenance staff was also commended for their willingness to assist with any issues that arose.
A few reviewers mentioned areas needing improvement. One reviewer noted feeling treated with sympathy rather than empathy by the staff, while another highlighted the community's struggle with being short-staffed at times. However, they acknowledged that those who worked there generally cared deeply for the residents. Some facilities were in need of upgrades, but recent efforts have begun addressing these with renovations to common areas and structural improvements. Despite these concerns, many felt the overall experience was positive, especially in terms of the support and dedication shown by individual members of the staff.
Overall, reviewers generally recommend this community for those seeking a supportive and attentive environment for their loved ones. The positive transformations and caring nature of the staff outweighed some of the shortcomings, making it a viable choice for families looking for quality care and comfortable living conditions. However, potential residents might want to consider visiting and assessing the environment to ensure it meets their expectations, especially regarding staff interaction and facilities maintenance.
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