The Frontier House in Payson, Arizona operates as both a residential care home and a memory care setting, allowing residents who need routine assistance or those living with moderate dementia to remain in one location even as needs change. Medical support covers oxygen management, physician-ordered special diets, and care for diabetics who use either oral medications or insulin injections, so residents with chronic conditions can stay on site rather than travel for routine oversight.

Additional safeguards reinforce that clinical focus. All employees undergo background checks and an awake night staff works under 24-hour supervision with personal emergency response systems that alert staff if help is needed. The rear grounds are fenced, exit doors are alarmed, and staff members are trained to provide full assistance with bathing, dressing, eating, and toileting. Transfers are handled according to individual ability, whether a resident uses a walker, wheelchair, needs standby help, or requires one- or two-person lifts.

Private and semi-private rooms are available, and residents may paint or decorate their space subject to management guidelines. Some suites include in-room cable, and all receive routine housekeeping with scheduled laundry services; availability of specific features can vary by room type and current occupancy.

Meals follow a set menu prepared to meet physician-directed diet modifications, including mechanical-chopped, puréed, or thickened-liquid textures when required. Snacks are on hand between scheduled meal times to support blood-sugar management and resident preferences.

Community areas are wheelchair accessible, allowing residents to move freely from bedrooms to common spaces. Internet access is provided for email, video calls, and online entertainment, helping residents and families stay connected.