ACOYA Mesa offers Assisted Living, Independent Living, and dedicated Memory Care. Residents who wander—whether in the morning or at night—are supervised, and protocols are in place for elopement risk, combative or other behavioral issues, and those who stay up through the night. The team manages wound care, oxygen therapy, special diets, and diabetic care for residents using oral medications, injections, or sliding-scale insulin. Services extend to adults under 60 and individuals with advanced dementia, so families can keep loved ones on the same campus even as needs change.

Care is delivered by RNs and LPNs who are on-site 24 hours a day and backed by an additional nurse on call. Staff members are background-checked, remain awake through the night shift, and respond to pull-cord alerts. Doors are alarmed, front and rear areas are fenced, and WanderGuard systems help prevent unsafe exits. A podiatrist makes regular on-site visits. Residents who need full assistance with bathing, eating, dressing, or toileting receive that help, and the staff can perform standby, one-person, two-person, and full Hoyer-lift transfers for those using walkers or wheelchairs. An activity director coordinates daily programming that fits each care level.

Apartments are available with options such as private bathrooms, kitchenettes, furnished setups, independent temperature controls, cable service, and the ability to paint or decorate—though specific features vary by unit. Meals can be ordered from set menus or made to order, snacks are always available, and the culinary team prepares physician-ordered diet modifications. Independent Living residents can add medication-management monitoring, weekly housekeeping, personal laundry service, and a monthly meal plan if desired.

Residents have access to parking, wheelchair-accessible common areas, an exercise room, a movie room, a wellness center, internet service, communal gardens, and an on-site barber and beauty shop. Transportation is scheduled for medical appointments and local errands. Smoking is allowed in designated outdoor areas, and pets are welcome in accordance with community guidelines. It’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community is widely praised for its attentive and caring staff, modern and clean facilities, and the variety of amenities available to its residents. Many reviewers highlighted the community's attractive dining options, which allow for flexible meal times and diverse menu choices. The staff is frequently described as friendly and helpful, contributing to a positive environment where residents feel valued and well-cared for. The location and amenities, including onsite medical services, a gym, and a movie theater, are noted as significant benefits for residents. Many family members expressed satisfaction with the quality of care and communication received, often calling attention to the sense of family and community the residents experience.

One of the standout features mentioned is the facility's memory care unit, which several reviewers found impressive in its design and execution. However, a repeated concern by multiple reviewers is the long-standing issue with the laundry facilities in the memory care unit, which have been broken for an extended period. Despite this, the general sentiment is positive, with several reviewers suggesting the facility is worth touring. Several visitors and potential residents appreciated the warm welcome and thorough tours they received, noting the professionalism and courtesy of the staff. This has led to recommendations for others seeking a supportive senior living environment.

While the facility is noted for a high standard of living, it is also acknowledged that it is not the cheapest option available, though many reviewers feel it is worth the cost due to the benefits provided. Some reviewers also expressed room for improvement in specific areas, such as grounds maintenance and addressing the language barriers with some caregiving staff. However, the overall impression is that the community provides a high level of care with robust resident support and engagement, making it a highly recommended choice for senior living.

AI generated summary of real reviews