Maxcare Assisted Living operates as a residential care home and is equipped to manage a wide range of health needs, including advanced dementia. The team can care for residents who wander during the day or night, are at risk for elopement, or exhibit combative or other behavioral issues. Skilled caregivers monitor individuals who stay up all night and those requiring wound care, oxygen support, or special diets. Diabetes management is available for residents on oral medications, injections, or sliding-scale regimens, and the community accepts adults under 60 when needed.

Care is reinforced by a 24-hour nurse on call, staff members who have undergone background checks, and an awake night shift supplemented by additional asleep staff. The property maintains 24-hour on-site security, fenced outdoor areas, alarmed doors, and personal emergency response systems that alert staff. On-site services extend to residents with psychiatric diagnoses. Assistance is available for every activity of daily living, including full help with bathing, dressing, eating, and toileting. Mobility support ranges from simple walker guidance to one- or two-person transfers, Hoyer lift use, and bed-bound care.

Private and semi-private rooms are offered, each furnished and equipped with individual temperature controls. Some accommodations feature private bathrooms, basic cable service, and options for residents to repaint or decorate their space; however, not every unit includes all of these features. Housekeeping and scheduled laundry are provided by staff.

Meals are prepared daily with the choice of set menus or made-to-order selections. Diet modifications are available for gluten-free, vegetarian, mechanical-chop, puréed, or thickened-liquid needs, and snacks can be obtained throughout the day. In-room service is offered for residents who prefer or require dining in their own space, and staff monitor special diets to ensure compliance with medical directives.

Residents may use on-site parking, access high-speed internet, and relax in the communal gardens. The building is fully wheelchair accessible, and outside smoking areas are designated. Regular religious services are held on site, and scheduled transportation is available for medical appointments, errands, and community outings.