Best Of Heart Assisted Living Home operates as a residential care home capable of managing a wide range of medical and cognitive needs. The team routinely works with residents who wander or elope, display combative or other behavioral issues, stay up all night, require wound care or oxygen therapy, follow special diets, or are under 60 years old. Diabetes support spans oral medications, injections, and sliding-scale insulin, and the home is prepared to care for people living with advanced dementia.

A nurse is on call around the clock and all staff members undergo background checks. Both awake and asleep night-shift coverage are in place, and the building is secured with door alarms, a fenced rear area, 24-hour on-site staff, and PERS alerts. On-site podiatry is available, and the home accepts residents with psychiatric diagnoses. Full assistance is offered for bathing, dressing, eating, and toileting. Mobility support ranges from walker and wheelchair help to standby, one-person, two-person, or Hoyer-lift transfers, including bed-bound care.

Private and semi-private rooms are furnished, include independent temperature controls, and may have en-suite bathrooms; some suites allow residents to paint or decorate. Cable, housekeeping, and scheduled laundry are provided, although specific features vary by room type and availability.

Meals are prepared in both set-menu and made-to-order formats. The kitchen can serve gluten-free, vegetarian, mechanical-chopped, puréed, or thickened-liquid diets and can accommodate other physician-ordered modifications. Snacks are stocked throughout the day, and tray service to the room is available when a resident prefers or requires in-room dining.

Residents have access to on-site religious services, internet, wheelchair-accessible common areas, communal gardens, and designated outdoor smoking spaces. Parking is offered for those who keep a car, and scheduled transportation is provided for medical appointments and errands.