Hacienda Del Rey provides both Assisted Living and Memory Care, positioning the community to serve residents with a wide range of care needs. Individuals living with early-stage memory loss through advanced dementia can remain on campus even as their conditions progress. The team is prepared for residents who wander during the day or night, exhibit exit-seeking behavior, or present combative or other behavioral challenges. Clinical protocols are in place for wound care, oxygen use, and complex dietary requirements, and the staff is trained to manage diabetes whether residents take oral medications, injections, or require a sliding-scale approach. Younger adults under 60 are also accepted, allowing families to keep loved ones in a setting that meets age-specific medical and social needs.

Daily health oversight is supported by an on-site RN/LPN, a 24-hour nurse on call, and an awake night staff. Caregivers follow rigorous background checks, and a fenced perimeter and personal emergency response system help reduce elopement risks. Full assistance is available for bathing, dressing, eating, and toileting, and residents can be supported through every transfer level—from standby help with a walker to two-person or Hoyer-lift transfers for those who are bed bound. Regular podiatry visits are coordinated on site, and electronic medication management tracks prescriptions and dosage times for additional safety.

Private rooms are offered, and many include features such as in-room bathrooms, individual climate controls, and cable service; options vary, so families should confirm specific availability. Residents may personalize their suites with paint, furniture, and décor to create a familiar environment that supports comfort and orientation.

Meals follow a set menu prepared to accommodate physician-ordered diets, diabetic plans, and other nutritional modifications. Snacks are available throughout the day for those who prefer smaller, more frequent meals or need extra calories. Staff members provide full assistance with dining for residents who have swallowing issues, tremors, or cognitive challenges that impair independent eating.

Residents have access to on-site parking, exterior smoking areas, and fully wheelchair-accessible common spaces. A barber and beauty shop, exercise room, movie area, wellness center, and communal gardens offer everyday engagement, while internet service and a library support quiet leisure time. Scheduled transportation, proximity to public transit, and electronic medication management add practical convenience and oversight.

Residents and their families say:

Hacienda Del Rey is praised for fostering a warm and welcoming feel. Reviewers often contrasted it with traditional nursing homes, applauding its cozy cottages, homely environment, and individualized care. The community is frequently described as a "big happy family." One reviewer said, "I toured this place along with several others. I was really impressed with the cleanliness, staff, programming, food, etc. It was definitely a place I would choose for me if I had to." There were also multiple references to the activities and outings for residents, which were reportedly aimed at keeping residents engaged and entertained.

On multiple occasions, the staff at Hacienda Del Rey were singled out for their caring approach and professionalism. "The community communicates very well. The staff are amazing! They really care for the residents here," said one reviewer. The establishment was also commended for its ability to keep family members well-informed and up-to-date about their loved ones' care. Reviewers mentioned that the facility staff is consistently responsive to requests and questions, making efforts to make residents feel loved and cared for. Cleanliness was repeatedly noted, with one reviewer mentioning that it "does not smell at all." The building is recognized for being well-kept and modern, and one person said the facility made them feel safe and comfortable.

While there were some critiques about the food service, several residents cited the meals as a positive aspect of living at the facility. The culinary team was even praised for devoting enough attention to create a food service accommodating unique dietary needs and tastes, with some reviewers reflecting positively on the dining environment. With a combination of top-notch care, engaging activities, and a home-like atmosphere, reviewers often described Hacienda Del Rey as a community where residents thrive and feel at home.

AI generated summary of real reviews