Home Is Where The Heart Is operates as both an Assisted Living residence and a Residential Care Home in Lake Havasu City. The community accepts residents who need routine support with oxygen management, diabetes care—whether controlled with oral medication, injections, or sliding-scale insulin—and those who follow physician-prescribed special diets. Individuals under 60 can be accommodated, and residents with mild dementia are supported. Full assistance is available for bathing, eating, dressing, and toileting, and an on-site podiatry service helps address foot and mobility issues without requiring an outside appointment.

Care delivery is backed by background-checked staff who remain awake through the night and are on site around the clock. Safety measures include a fenced rear area, alarmed doors, and a personal emergency response system that immediately alerts staff. Transfer help ranges from supervision for walkers to one- or two-person assists, full mechanical transfers with a Hoyer lift, and care for bed-bound individuals. The goal is to adapt the level of help to each resident’s mobility status.

Rooms can be personalized with paint or décor, and some accommodations offer cable service. Housekeeping and scheduled laundry services help keep living spaces clean and organized. Because floor plans and layouts vary, not every room includes every feature; prospective residents should confirm specific amenities when touring.

Meals follow a set menu, and snacks are available throughout the day. The kitchen can modify textures with mechanical chopping, puréeing, or thickening of liquids to meet physician or therapist guidelines. Specialized diet management works alongside the diabetes program and other medical directives to ensure nutritional consistency.

Community spaces are wheelchair accessible, and internet access is provided so residents can connect with family, manage personal affairs, or enjoy online entertainment.