Red Mountain At Gateway operates as a residential care home and is equipped to manage a wide range of medical conditions. The team accepts residents who wander during the day or night, present elopement risks, demonstrate combative or other behavioral issues, and those who stay up throughout the night. Clinical support extends to wound care, oxygen use, special diet management, and diabetic care for residents on oral medication, injections, or sliding-scale insulin. Individuals under 60, as well as residents living with advanced dementia, are welcomed, and psychiatric conditions are also accommodated.

Care is delivered by an on-site RN/LPN team with a nurse on call 24 hours a day. Staff members remain awake through the night, and the property maintains 24-hour security, fenced outdoor areas, door alarms, and a PERS alert system. Assistance with bathing, dressing, eating, and toileting can be provided at the full-assistance level. Transfer capabilities range from standby help and walker use to two-person transfers, Hoyer lift support, and care for bed-bound residents, reducing the need for outside transport when mobility changes.

Resident rooms may include a private bathroom, furnishings, independent temperature controls, cable access, and the option to paint or otherwise personalize the space. Housekeeping and scheduled laundry services are part of the standard offering. Because layouts vary, not every accommodation contains every listed feature, so families should review specific room details during their visit.

Daily meals are prepared on a set menu, but residents can also place on-order requests. Diet modifications accommodate gluten-free, vegetarian, mechanical-chopped, puréed, and thickened-liquid textures. Snacks are available between meals, and in-room dining is arranged when required for medical or personal reasons.

The property offers resident parking, wheelchair-accessible common areas, internet access, and landscaped communal gardens. Residents may smoke in designated outdoor areas. On-site religious services are available, and scheduled transportation helps residents attend appointments or run errands in the Gilbert area.