Infinite Care in Gilbert operates as a residential care home equipped to handle a wide range of medical conditions. The community accepts residents who wander or elope, show combative or other behavioral issues, remain up all night, require wound care, oxygen therapy or special diets, and those younger than 60. Diabetes management is supported whether residents use oral medications, injections, or need sliding-scale insulin, and the staff is comfortable caring for people with advanced dementia.

Around-the-clock oversight is reinforced by an awake night shift, 24-hour security, door alarms, a fenced rear area, and a personal emergency response system that alerts staff. A nurse is on call at all times, background checks are completed on employees, and on-site podiatry is available. The team can provide full assistance with bathing, eating, dressing, and toileting. Transfer help ranges from simple standby support to two-person lifts or full Hoyer transfers for those who are bed bound, and walkers and wheelchairs are readily accommodated. The community also accepts residents with psychiatric concerns.

Private rooms may feature an en-suite bathroom, basic furnishings, cable access, and the option to repaint or decorate, although not every room offers every feature. Families can tour available layouts to confirm which amenities are included before move-in.

Meals are prepared on a set menu, with the option for residents to place individual orders when desired. Snacks are accessible throughout the day, and kitchen staff adjust textures, portions, and ingredients to meet physician-ordered diet modifications or resident preferences.

Residents have access to parking spaces, and the grounds are wheelchair accessible with communal garden areas for fresh air or outdoor smoking. High-speed internet is available in common areas, on-site religious services are scheduled regularly, and transportation can be arranged for medical appointments or personal errands.