Desert Palace Assisted Living I operates as a residential care home and is equipped to handle a wide spectrum of medical needs. The team supports residents who wander or are at risk of elopement, individuals with combative or other behavioral concerns, and those who remain awake throughout the night. Care is available for diabetes management—whether oral medications, injections, or sliding-scale insulin—as well as oxygen therapy, wound care, and special or restricted diets. Staff are trained to work with residents under 60, and the community accepts and supports advanced dementia conditions and other psychiatric diagnoses.

A nurse is on call around the clock, and the property maintains 24-hour staffing and security, including awake night-shift coverage, door alarms, fenced outdoor areas, and personal emergency response systems that alert staff. All employees undergo background checks. Medical practitioners such as a visiting podiatrist supplement routine care, and the residence can provide full assistance with bathing, eating, dressing, and toileting. Mobility support ranges from standby help for walkers to two-person or Hoyer-lift transfers for bed-bound residents.

Private and semi-private rooms are available; some include private bathrooms, independent temperature controls, cable service, and the option to personalize décor with paint or furnishings. Housekeeping and scheduled laundry are standard. Not every accommodation offers every feature, so prospective residents should confirm specific room details during a tour.

Meals are prepared daily with both set menus and on-order options, and snacks are available throughout the day. The kitchen can accommodate physician-ordered diet modifications, including gluten-free, vegetarian, mechanically-chopped, puréed, or thickened-liquid textures. In-room dining is offered for residents who prefer or require it, and staff manage all specialized diet protocols.

Additional conveniences include resident parking, wheelchair-accessible common areas, internet access, and designated outdoor smoking areas. Landscaped communal gardens provide space for relaxation, and on-site religious services are scheduled regularly. Transportation can be arranged for medical appointments and personal errands, helping residents stay connected with the wider Chandler community.