Legacy House of Avondale in Avondale, AZ, offers a range of care types including assisted living, independent living, and memory care. The facility provides specialized medical support catering to various conditions, such as wandering, elopement risk, behavioral issues, and comprehensive care for residents with advanced dementia. Staffed with registered nurses and licensed practical nurses, Legacy House ensures 24-hour nursing presence and availability to address medical needs. Residents receive tailored care for specific health requirements, including wound care and support for individuals under 60 years old, as well as management for different types of diabetes.

In addition to robust medical support, Legacy House of Avondale features a variety of assistance for activities of daily living. Residents can receive full assistance with bathing, eating, dressing, and toileting. The facility also accommodates different mobility needs, offering transfer services using devices such as walkers, wheelchairs, and Hoyer lifts. Security measures including a fenced rear area, door alarms, and staff trained to manage wandering are in place to ensure a safe environment for all residents. Emergency alert systems and continuous staff presence are designed to quickly respond to any needs that may arise.

The accommodations at Legacy House include options for private bathrooms and kitchenettes, with residents permitted to personalize their living spaces by painting or decorating their rooms. Each unit comes furnished, and many feature independent temperature controls and cable access. However, it is important to note that not all accommodations will have all of these features. Dining options cater to individual tastes and dietary requirements, offering a set menu along with food on order, snacks, and diet modifications.

The facilities also provide various amenities and services designed to enhance resident comfort and engagement. On-site religious services, communal gardens, and a wellness center contribute to a holistic living environment. Residents can enjoy leisure activities in the movie room, exercise room, or while using the barber/beauty shop. Additional conveniences such as internet access, resident parking, and transportation close to public transportation are available. Wheelchair access is also provided, and smoking is permitted in designated areas outside. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of positive and negative reviews from residents and their families. The reviews highlight that the community was initially appreciated for its cleanliness, care, and activities available to residents. Many reviewers commended the cleanliness of the premises, the range of activities provided including exercise, bingo, and outdoor spaces like courtyards for residents to enjoy. The staff's friendliness and attentiveness were frequently mentioned, with some families noting how staff members knew residents by name, creating a welcoming and friendly environment. The food quality also received praise, suggesting a satisfactory dining experience for residents. The community’s physical amenities, such as well-appointed rooms with modern appliances and granite countertops, along with additional features like beauty parlors/barbershops, libraries, and sitting areas, were well-regarded. The inclusion of memory care and the efforts to integrate it with assisted living to foster a sense of community were appreciated.

However, some significant concerns were raised. The most concerning negative statements include issues of neglect and unprofessional behavior by some caregivers, such as instances of caregivers sleeping or being constantly on their phones, a lack of English communication skills, and even reports of yelling at residents and visitors. There were complaints about the level of personal care, with one reviewer noting their family member appeared unwashed and had soiled themselves, and their room smelled of urine. Additionally, there were criticisms regarding the management's responsiveness to concerns, suggesting some operational and staff behavior issues were not adequately addressed. Another set of criticisms focused on the high cost, small room sizes, and outdated amenities in some areas. Despite these criticisms, the community's modern facilities, extensive activities, and overall cleanliness and friendliness were consistently praised.

AI generated summary of real reviews