Willowbrooke Ct Skilled Care Ctr at Westminster Village delivers 24-hour skilled nursing care for residents who need a higher level of clinical oversight than is typically offered in assisted living. The nursing staff manages medication administration, wound care, mobility assistance, IV therapy, and post-surgical recovery, coordinating closely with physicians and specialists. Care plans are tiered through defined Levels of Care, allowing the team to adjust services as a resident’s health needs change without requiring a disruptive move.

Beyond direct nursing services, the center maintains on-site rehabilitation programs for physical, occupational, and speech therapy, along with regular health assessments and care conferences that involve family members. Electronic Medical Administration Records, fall-prevention protocols, and real-time health monitoring are in place to reduce errors and respond quickly to medical events. Transportation for off-site medical appointments is arranged when needed, and partnerships with local hospitals help streamline transfers in emergencies.

Residences at Willowbrooke Ct vary in size and layout, and not every room offers the same features. Some accommodations are pet friendly, some include complimentary Wi-Fi, and select rooms integrate Skynet Technology that supports electronic medication tracking. A number of rooms overlook landscaped outdoor areas, while others are closer to common spaces that highlight the Midwest Village aesthetic inspired by Nicholas Conservatory and Anderson Gardens.

Meals are prepared on-site by a culinary team that works with registered dietitians to meet physician-ordered diets, food allergies, and personal preferences. Residents receive three meals daily with snacks available between service times, and modified textures or therapeutic diets can be provided. Staff members assist with feeding when required, and mealtime scheduling can be adjusted for residents with individualized routines.

Residents have access to a variety of amenities intended to support social interaction and personal interests. Clubs and community groups meet regularly in the activity center, while an executive golf course offers a low-impact outdoor option for recreation. A library and computer lounge supplies reading materials and internet access for those who wish to stay connected or pursue independent study.

Residents and their families say:

This community garners a mix of feedback from residents and their families, with many expressing high satisfaction with the living arrangements, amenities, and care provided. Positive remarks highlight the community's cleanliness, the abundance of activities available for residents, and the peace of mind that comes with knowing living arrangements can remain consistent regardless of changing needs. Reviewers have praised the caring and compassionate staff, the quality of food, and the additional security measures taken during potential disasters like hurricanes. The environment is described as beautiful, clean, and friendly, with comprehensive healthcare services on site. Residents appreciate the sense of community and the opportunity to live among friends, both old and new, in a setting that feels like home. The community's commitment to keeping residents informed and safe, especially during emergencies, has also been commended.

However, not all feedback is overwhelmingly positive. One critical review expressed dissatisfaction with the level of care provided, specifically during the "virus isolation" period, mentioning that excellence was expected but not delivered, leading to a feeling of disappointment. This reviewer felt compelled to work tirelessly to advocate for their family member, stressing that the reality did not meet the marketed promises of a home-like, excellent care environment. Another point of concern for some is the cost, with one person describing the community as "SUPER EXPENSIVE." Despite these criticisms, many see the value in the services and lifestyle the community provides, stating they hope they can afford it when the time comes. The critical feedback, although in the minority, underlines the importance of aligning marketing materials with the actual experiences of residents and their families to ensure expectations are met.

AI generated summary of real reviews