Truewood by Merrill, Riverchase in Hoover, AL, offers both assisted living and memory care services tailored to meet the varied needs of its residents. Medical support is provided for individuals facing challenges such as wandering, elopement, and nocturnal restlessness, as well as specific health requirements like wound care, oxygen therapy, and management of special diets. The facility is equipped to support residents under 60 years old, those managing diabetes, and individuals dealing with moderate dementia conditions. The presence of registered nurses and licensed practical nurses, available around the clock, ensures that comprehensive medical care is at hand. Additional safety measures, including background checks for staff, a fenced rear area, door alarms, and a wander guard system, contribute to a secure environment.

In addition to essential medical care, Truewood by Merrill provides various assistance services to support residents in daily living tasks. Staff is available for full assistance with bathing, eating, dressing, and toileting, ensuring that personal care needs are met. The facility offers multiple transfer services, accommodating residents who use walkers or wheelchairs, as well as providing assistance for those who require one or two-person transfers. The focus on safety and individualized care ensures that each resident receives the support they need to maintain their dignity and independence.

Truewood by Merrill offers comfortable accommodations, allowing residents to personalize their living spaces. Many of the rooms come equipped with a private bathroom, kitchenette, and independent temperature controls, although not all accommodations have the same features. Residents can enjoy cable television and are permitted to paint or decorate their rooms to reflect their personal style. The dining experience at the facility includes a set menu that can be modified according to dietary needs, with food prepared on order. Residents also have access to snacks throughout the day, ensuring that nutritional needs are met.

Amenities at Truewood by Merrill enhance the living experience by providing a range of communal spaces and services. Residents can take advantage of communal gardens, an exercise room, and a movie room for leisure and social activities. A wellness center and internet access are also available, promoting both physical health and connectivity with loved ones. The facility includes a barber and beauty shop, which allows residents to maintain their grooming needs. Transportation services and resident parking are provided for convenience. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community is frequently praised for its friendly and attentive staff, who are described as genuinely caring and committed to the residents' well-being. Many residents and visitors commend the clean, well-maintained facilities and their inviting atmosphere. Numerous reviews highlight the engaging variety of activities and social events available, which help residents remain active and social. Dining services receive high marks for offering delicious and nutritious meals, although a few reviewers mention a desire for greater variety. The facility is recognized for fostering a strong sense of community, allowing residents to build meaningful friendships.

Several reviews from residents and their families describe how easy and comfortable it has been for new residents to adjust and thrive in this community. They appreciate not only the spacious and modern living accommodations but also the peace of mind that comes from knowing their loved ones are in a secure and supportive environment. The community offers a good balance of independence and support for various resident needs, contributing to its positive reputation. However, some users note that maintenance services could be improved, especially during weekends, and communication might be more efficiently handled.

A minority of reviewers express concerns about maintenance, with some highlighting issues like limited operational laundry facilities and delayed response times. While the majority of feedback about the staff is positive, a few suggest improvements in communication and staffing levels during weekends. Despite these points, many still recommend the community due to its overall positive environment and the value it provides in terms of location, service, and support.

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