Residents and their families say:

Country Cottage was well-liked by many for its comforting and homely environment, with some noting that it felt like a "small community with a very caring staff." One reviewer admired the staff's extensive knowledge and the well-kept layout of the facility. Many reviewers also appreciated that the facility, despite being small environment, was clean and accommodating. The similarity to a homey environment also helped create a caring atmosphere for the residents.

Commendations were also given to the staff who were described as very helpful, friendly, and professional. They were appreciated for their genuine compassion and dedication to making sure that the residents were comfortable and well looked-after. Tour experiences were typically complimented as the reviewers found them to be informative and accommodating, with numerous questions being well-answered and the atmosphere being non-rushed. Additionally, feedback on the meals served at Country Cottage was generally positive, with one reviewer noting that their loved one had gained weight due to the quality of the food. There were also several positive testimonials to the facility's cleanliness and maintenance quality, with one reviewer specifically noting the well-tended landscape and good upkeep of the building's exterior.